Mike Zaban

Warranty Manager

Growing up I would go to work with my father on Saturday mornings to observe and gain an understanding of the restaurant business. It was there that I began to understand the value of hard work and customer service. After school, I took a position with the second-largest Human Resources, Risk Insurance, and Consulting firm in the country. Before long I was promoted and offered a role in the field of Security Risk Management. It was in this position that I refined my communication skills in order to control client emotion and expectations. My job was to command-and-control situations, write situation briefs, and conduct briefing calls for business leaders when a situation arose. In this role, I was one of two inside representatives providing service for 66,000 colleagues globally. Being responsible for receiving a wide host of problems, concerns, and reports from colleagues, I came to learn the importance of providing an empathetic response and assuring my customers that a solution would soon be provided for their inquiry.

While the experience and education that I received while undertaking this role was irreplaceable, I soon realized that the corporate lifestyle was not for me. I decided that working in the fresh air and supporting the best homemakers in the business would provide more happiness. I have always found homes to be a functional form of art when the pencil is in the hands of a creative architect. Unlike most forms of art, there are always alterations which can be made to a home to alter its appearance and functionality.

When I am not working, and I spending time with my beautiful wife, daughter and son. I lead an active lifestyle and enjoy exercise, sports, and movies. I have taken a greater interest in travel the past few years, and look forward to my next big trip.

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